Following a review of the available market, we will implement the following changes with effect from all new orders shipped to the UK from 10 January 2022:
All parcels to the UK will be sent according to INCO term DAP, Billing Term NP.
Bij DAP NP must be paid by the recipient.
At DAP NP (Duties & Taxes Not Paid) the recipient is responsible for the payment of all import costs (import duties, VAT and DPD handling costs).
How long DPD UK will hold the parcel
On arrival in the United Kingdom a parcel is held for a maximum of 5 days to enable the recipient to pay the costs to DPD. For this purpose DPD UK will send a payment request to the recipient in an e-mail and/or text message containing a secure payment link.